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We want you to love your purchase. If something isn’t right, we’re happy to help.
Return Eligibility
Returns or exchanges are accepted within 30 days of delivery if:
- The item is defective or damaged.
- You received the wrong item or size.
Non-Returnable Items
We do not accept returns for:
- Items damaged due to misuse or negligence.
- Sale or clearance products.
- Returns made without prior authorization.
How to Request a Return
Email support@ kartimpression@gmail.com:
- Your order number
- Photos showing the issue
- A short description of the problem
Once approved, you’ll receive return instructions and the return address (note: returns may go directly to the fulfillment center).
Refunds
After inspection, refunds are issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the return is due to our error.
Order Cancellations
Orders can be canceled within 12 hours of purchase. After processing begins, cancellations cannot be guaranteed.
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